terms and conditions - individual travellers
validity: 01 january 2015 - 31 december 2015
A 25% deposit calculated on the total cost of the full stay as specified in the pro forma invoice ('the Invoice') is payable within 48 hours of receipt of the Confirmation of Reservation ('the Reservation') and Invoice.
single room policy
(excludes 20 december 2015 - 06 january 2016)
There will be no single supplement for up to a maximum of 2 suites per booking. Thereafter, guests occupying single suites will be levied a supplement of an additional 50% of the specified daily rate.
Deposits, cancellation fees and the 5% handling fee are calculated on the total of the invoice.
|days prior to arrival:||on booking||45|
Deposit conditions must be strictly adhered to, failing which Sabi Sabi reserves the right to cancel the booking.
If booking within 45 days of arrival, payment of the total cost of the full stay as specified in the Invoice is required.
cancellation & room reduction fees
|days prior to arrival:||0 – 20||21 – 45||46+|
Cancellation Fees are levied only if losses are incurred by Sabi Sabi as a result of the cancellation.
Should the accommodation be resold in full or in part, cancellation fees will be refunded in full or pro rata less a 5% handling fee.
All reservation amendments or cancellations are valid only if made in writing and the onus of proving delivery to Sabi Sabi of such amendments or cancellations will be on the party relying thereon.
christmas peak season pre-payment 20 december 2015 - 06 january 2016
Please note that a Peak Season Surcharge will apply to all reservations during this period.
Full pre-payment of all services (accommodation and relevant transfers) is to be made to Sabi Sabi by 31 August 2015. Any payments not received will result in an automatic release of accommodation for the high season period.
Bookings received after 01st September must be paid for in full in order to confirm.
cancellation policy over christmas peak period is as follows:
Cancellations between 01st - 20th September 25% Cancellation fee will apply
Cancellations between 21st September - 20th October 50% Cancellation fee will apply
Cancellations after the 20th October 100% Cancellation fee will apply
safari vehicle exclusivity charges
a. If vehicle exclusivity is required a charge of R4950 for the vehicle per day will be levied. A Day is regarded as lunch to lunch including an afternoon / evening and morning safari. Vehicle exclusivity is subject to availability and is based on the following seating capacities:
- Bush Lodge - 8 seats
- Little Bush Camp, Selati Camp and Earth Lodge - 6 seats
b. Vehicle exclusivity must be pre-booked and the surcharge, where applicable, will be charged to the extras account.
- 3 Years and younger: Stay free of charge in a cot.
- 4 - 7 Years: Sharing with 1 or 2 adults pay R3000-00 per child per night.
- 8 - 12 Years: Sharing with 1 or 2 adults pay R4000-00 per child per night.
- 13 Years and over: Sharing with 1 or 2 adults will pay adult rate.
Children occupying their own room will pay the full adult rate for a maximum of 1 child (if 4 children sharing the remaining 3 will pay the applicable children's rates).
a. Children under the age of 6 years will not be allowed on safaris.
b. Children between the age of 3 and 6 years may only accompany their parents / guardians on safari if there is exclusive use of a safari vehicle. The usage of an exclusive vehicle is subject to availability, a surcharge and restrictions at sightings due to possible disturbance to animals and/or guests on other vehicles.
c. Babysitters can be arranged from a minimum rate of R100-00 per child per hour which is to be paid directly to the babysitter.
d. Babysitters are to be booked with reception on arrival.
e. Children 4 years and younger will not be allowed in the boma for dinner. Dinner will be arranged in the Safari Lounge between 17h00 and 19h00 or as room service. Breakfast and lunch as per normal with parents / guardians.
f. Sabi Sabi reserves the right of allowing or disallowing children on safari for any possible reason and this is at the discretion of the General Manager / Ranger of the vehicle.
g. All children's rates quoted are nett and non-commissionable.
h. Bush Lodge can accommodate 3 family rooms with a maximum of 3 children per room.
ELEFUN CENTRE - BUSH LODGE
a. Target age group: 4 - 12 years.
b. Children under 4 years need to be accompanied to the centre by an adult (parent, family member or child minder, which may be booked through Reception).
c. When there are evening activities in the lounge, children under 4 years need to be accompanied by an adult (parent, family member or child minder, which may be booked through Reception).
d. When the EleFun Centre Coordinator is supervising the children in the evening, her responsibility ends at 21h30, after which time a child minder may be booked to sit with the children.
3. SELATI CAMP, LITTLE BUSH CAMP AND EARTH LODGE
a. Providing there is exclusivity of either lodge with family and / or friend's children may be allowed and rates are available on request.